FAQ

I do not want my personal details to be disclosed. Can I be sure that my data is safe with your company?

We highly value the confidentiality of our clients and under no circumstances disclose any of your details to any third party. Though we need to ask you provide some of your personal details to us for the sake of successful cooperation, we guarantee that this information is not disclosed or transferred to any third parties. For more information on this subject, please, feel free to address our privacy policy page.

Is there a way I could cut down on my academic writing services expenses with your company?

Our company values its clients and provides a flexible discount system. We use this system for encouraging both our existing clients and our potential clients. We do realize that students normally do not have large amounts of money to pay for online services; therefore, we do our best to keep our prices as affordable as possible. You can learn more about the discount systems and bonuses offered at our "Discount program" page.

Can I get a refund in case the paper is not delivered on time or does not correspond with my instructions?

We have done our best to make sure nothing can go wrong. We do prevent the cases of late delivery and non-professional writing. However, if you are not satisfied with the quality of the paper, you can apply for a free revision. If you still want to get a refund for your order, you can apply for it. The case will be thoroughly investigated by a competent commission and, if your claim is eligible, you will get your money back. However, the cases when our customers apply for a refund are quite rare, since we do our best to make them satisfied with our work. For further details, please, address our "Money Back Guarantee" page.

What is your pricing policy based on?

We have designed a pricing policy, which is capable of meeting your interests. We do understand that students do not have large sums of money to pay for writing services; therefore, we do our best in order to offer the most affordable prices. In order to do this, we have found a way to cut down our administrative expenses and they compose only a small percentage of the price. Besides, we offer a very flexible discount system to all of our clients.To be able to save even more with our company, you need to understand that the final price for your order depends on four major factors: the number of pages you are ordering at a time, the academic level of the paper you are ordering, the deadline – the shorter the deadline, the higher the price and type of assignment - essay definitely will be cheaper than the dissertation. Keeping all this in mind, you can get our writing services at quite affordable prices.

How can I be sure that the papers are not plagiarized?

Our professional writers always write papers from scratch. There are very serious penalties, designed to discourage them from plagiarizing their texts. To avoid occasional cases of plagiarism, we use anti-plagiarism software. In this way, we are capable of avoiding all the cases of plagiarism. You can be sure that you will not be accused of plagiarism. However, when you order editing or rewriting services, it is important that you make sure that your initial paper is plagiarism free.

How can I be sure that my paper is not a rewrite of somebody else's paper?

We take great pride in the fact that all our papers are written by our writers from scratch and there are no circumstances under which they can get away with a rewritten paper. We have mechanisms of detecting and preventing such cases.

Is there anything to be done in case I am not satisfied with the paper I get?

If you are not content with the provided paper, if you think it does not correspond with your initial instructions, you can apply for a free revision. Please, do not forget to provide your revision request with the detailed instructions on what you want to be changed and what you find to be different from the instructions provided in the beginning. Please, do not forget that you have the right for three free revision of your paper during 2 days after deadline expires. For more detailed information, please, go to our "revision policy" page.

Can I have my paper formatted in accordance with APA format requirements?

Your paper is necessarily formatted in accordance with the format specified by you. It can be:

If no style is chosen, your paper will be formatted in accordance with the standard formatting requirements: 12pt font, Times New Roman, double-spaced, with 1 inch margins. A page will consist of 300 words.

How soon will my paper be delivered?

We have a number of deadline options. However, it is important to remember that the shorter the deadline, the higher the price. This is why it is worthwhile placing your order in advance and saving money in such a way. As for the revision, we do our best to provide you with a revised paper as soon as we possibly can.

I have some materials to attach to my order, is there a way I can do this?

Placing your order, you will receive access to your personal page on our website. This page will provide you with a number of options, including an option of uploading necessary materials, as well as contacting your writer or customer support team.

How do I receive my paper?

After the paper is ready, the writer sends it to the editor. The editor proofreads the paper and uploads it into the system. When your deadline expires, you get access to your paper. You will get your paper as an MS Word attachment ready for download in your membership ares. Another copy will be sent to your email. If you want it to be changed, you can apply for a revision. You can learn more about our revision option at the "revision policy" page of our website.

Can I ask a specific writer to work on my project?

If you have your favorite writer in our company and want him/her to work on your order, you can choose a preferred writer option in the order form. If your preferred writer is not currently available, your paper will be assigned to a different highly professional writer. You may use special number of your preferred writer while placing an order and be sure of receiving top quality paper.

What is top-priority customer service? Why is it worthwhile paying extra for it?

This option is definitely recommended to be chosen by the customers, who place orders for their important written assignments, which have substantial influence on their grades. Having chosen this option, you can be sure to receive special attention of our customer support team. All of the requests you may have will be handled with high priority. You will definitely get answers to any questions you may have regarding your order, which will give you extra control over the production progress.